Our customers really are at the heart of everything we do. We undertake regular customer satisfaction surveys to check how we are doing and how we can improve.
You don't have to take our word for it, here’s what some of our customers say about us:
91%
of our clients would recommend us
78%
of our clients rate our customer service as exceptional
98%
of our clients rate our advisory service as exceptional, or good
“Excellent communications and quick response - it’s much appreciated!”
“Outsourcing to LR payroll has freed me up from administrative burdens. As a sole accountant, I can spend the time focusing on driving and growing my business.”
“I get a reply to any query the same day which is so helpful and one of the most important things to me.”
“There is nothing that I have to actively do and it happens in the background.”
“I just feel that everything is secure and in place when it comes to the wages and pension contributions”
“Prompt reply to any queries. Handle queries accurately. Always happy to help”